These are the Terms and Conditions concerning the Delovery and Shipping Policy of MARY STASINI Ε-commerce.
These Conditions apply to all orders placed by you and MARY STASINI via its webstore (www.marystasini.com) or otherwise outside a physical retail space. By placing an order, you agree to the applicability of these Cindotions on the agreement between you and MARY STASINI.
These Conditions set out the rights and obligations of the parties that apply to your order of products via the webstore of MARY STASINI. It is therefore important that you read these Conditions carefully, storing them or printing them.
1. Information about MARY STASINI
MARY STASINI is a company (sole proprietorship) incorporated in Athens, Greece. The full contact information of MARY STASINI is as follows:
8-10, Olimpou Str., LAGONISI
Phone: +30 22910 22519, +30 6932 225067
To enable the smooth and timely execution of the agreement by MARY STASINI, it is important that you correctly and completely provide your name, your e-mail address and the delivery address as per the instructions. You are responsible for the accuracy of the details provided by you. You will find the full contact details of MARY STASIN in paragraph 1.
MARY STASINI will use the details provided by you only in the manner indicated in the Privacy Statement & Data Protection on MARY STASINI website.
Offer and Agreement
When you order to purchase, a product, or any amount of products, via the webstore of MARY STASINI, you enter into an order agreement with MARY STASINI. The sale agreement commences when MARY STASINI has sent a confirmation e-mail to the e-mail address specified by you.
If you do not receive a confirmation email, please email us at firstname.lastname@example.org
All orders of READY TO WEAR GARMENTS are processed within 1-2 days. Deliveries are sent during normal business hours between Monday and Friday.
All orders of CUSTOM MADE GARMENTS are proccessed within 30 days. In any case you will be notified via email by MARY STASINI.
In case of any delay to processing times, you will be notified by email.
Any agreement arising from an offer, which contains an obvious mistake and/or error, such as an unusually low price, is not binding upon MARY STASINI. Please contact MARY STASINI when you doubt the validity of an offer. MARY STASINI has the right to revoke or deny any sales offer.
2. Price and Payment
The price quoted in the webstore when you place an order is the total price including all taxes and, if applicable, delivery charges.
You can pay for your order in the ways indicated below:
- Pay to the store
- Bank Transfer
3. Order Processing and Delivery
MARY STASINI aims to process and deliver your order as smoothly and quickly as possible.
Orders are shipped to the delivery address provided by you and via the means of delivery chosen by you. MARY STASINI takes great care to ensure that products are shipped accurately, in good condition and in full. Should you unexpectedly receive incomplete or damaged products, please contact MARY STASINI.
MARY STASINI is not responsible for any damages to the products that occur during shipping.
Once your parcel has been dispatched, a unique tracking number will be sent to your nominated email address. You can track your parcel by clicking on the respective courier website.
All deliveries must be signed for. Please ensure your delivery address is attended. We recommend providing a business address where possible, or an address where someone will be able to sign for the delivery between 9am and 5pm.
Please note we cannot deliver to PO Box addresses or On-Forwarding agencies. Orders to PO Box addresses or On-Forwarding agencies may be subject to cancellation.
3A. Delivery within Greece & Cyprus
For orders within Greece and Cyprus there is a FREE STANDARD DELIVERY option within 2 to 4 days from the day of your purchase for READY TO WEAR. For CUSTOM MADE GARMENTS you will be notified with email by MARY STASINI.
Ownership of the ordered products passes on to you as soon as MARY STASINI has received your order and full payment and posts the products.
3B. Delivery within European Union
For orders within European Union there is a STANDARD DELIVERY (via Hellenic Post) within 5 to 7 working days for ready to wear, from the day of your purchase and the cost will be shown during your check out. For CUSTOM MADE GARMENTS you will notified by MARY STASINI via email.
Costs will be calculated depending on your destination and will be shown during your check out.
Ownership of the ordered products passes on to you as soon as MARY STASINI has received your order and full payment.
MARY STSINI takes great care to ensure that products are shipped accurately and in full. Should you unexpectedly receive incomplete or damaged products, please contact MARY STASINI.
3C. Delivery outside European Union
If the delivery address is located outside the European Union, it is possible that the country in question charges additional levies, such as import tax. MARY STASINI has no influence or control over such levies and can therefore not provide you with further information. You must check yourself if the ordered articles can be exported and imported to the country in question and what the costs are, before placing such an order.
For orders outside European Union there is a STANDARD DELIVERY (via Hellenic Post) within 7 to 10 working days from the day of your purchase and the cost will be shown during your check out. For Custom made garments you will be notified by MARY STASINI about the delivery time via email.
MARY STASINI aims to display products on its website as fully and accurately as possible. The nature of the offered products may result in differences (such as color differences) between the display of products on the website and the product delivered to you (due to photography / monitor display or other technical reasons such as hand dyeing).
Specifically, the handdyed garments are unique due to their processing. For this reason the same code germents can differ slightly in sade and color tone between them.
All the products in the MARY STASINI collection meet the highest quality standards. The products on offer in the webstore, such as garments and accessories, are naturally subject to wear, taking into consideration the complexity of certain designs and the diversity of materials used. The products of MARY STASINI are made from the materials listed in the webstore. For optimum lifespan and quality, it is important, where necessary, to follow the washing instructions.
5.Changes to these Conditions
If MARY STASINI decides to change these Conditions, it will publish the changed Conditions on its website. You are advised to check on a regular basis if the Conditions have changed. Any changes do not apply to orders that were placed before the date of change. These Conditions were last changed on FEBRUARY 2022.
MARY STASINI aims to deliver the highest possible quality regarding its products and services. Should you have any complaints, you can direct them to us by phone, post or e-mail to:
8-10, Olimpou Str.
Phone: +30 22910 22519
If you have gone through the complaint procedure, but you want your complaint referred to another authority, you can contact the Dispute Commission via the European ODR Platform: http://ec.europa.eu/consumers/odr/.
7. Applicable Law
MARY STASINI operates under the Directive 2000/31/ΕΚ - The Electronic Commerce Directive as implemented in Greek legal justice system.